P&G Service Company

Cannot say enough about how pleased we were with both the installation and the 2 young professionals (Angel and Brian) who did the work. They were on time, very respectful of our property and handled a small glitch well ( needed gravel for leveling). As the work day ended there was no evidence of trying to hurry for a finish at the expense of quality. They were very happy to detail everything about our new furnace/AC unit and also the thermostat. Kudos also to David Paris who first prepared several options to buy to replace our ancient unit. He knew his products well and provided all the details we needed for our decision. He also gave us 3 product bids at our initial meeting which was VERY convenient. We heartily recommend Proctor and Graves for both service and products!!

P&G was able to get to my house the same day I contacted them, and their technician, Ben, was extremely nice and very professional. He helped me diagnose the issue that caused my water bill to spike, which was a repair I could make myself. He was even nice enough to give me some tips to ensure the best repair and other ways to improve the water quality in my home! I even received a follow up call the next day to ensure I was happy with the service and to thank me for my business. Great company, and I will gladly call them again for any future needs!

Our 14 year old packaged unit needed to be replaced and we got 4 different quotes. All 4 companies seemed competent and professional, but P&G stood out with the professionalism, quality of the American Standard equipment they proposed, and the price compared to the other companies. We are very happy with our choice start to finish. When asked them to do the work the exceeded our expectations. They were on time, fast, very professional and friendly, and did excellent work. They cleaned up after the work and didn't really make a mess of things in the process. They truly went above and beyond. I would absolutely use them again and I recommend them to others with no hesitations or "buts." Thank you P&G for an awesome job at a very fair price!

I have used P&G many times for various plumbing issues and once again I received great service! Ben Deane came out today for faucet issues and was very polite and knowledgeable. He provided ideas on fixing the issue that will save money on the long run should we need additional repairs. Ben was very quick on getting the repairs completed and everything looked great! I highly recommend P&G to anyone. You will not be sorry that you called them. Sharon Benson

We needed a both a disposal replaced and a bathroom sink replaced. P&G sent Ben D. We could not have asked for a better plumber. He called about 45 minutes before arriving letting us know what time he would be here. He was knowledgeable and respectful. He did the work quickly and efficiently then explained everything that was done and what we needed to know for after care. For the two jobs, the price was quite reasonable. Lower than expected. We have his card and if we need a plumber, we will definitely call again!

Mark and his team did an outstanding job. We had a lot of old copper piping in our crawl space, so we decided to replace everything with Pex. Not only was the price competitive and the quality of product top-of-line, they were able to complete the whole project within about 6 hours. Lastly, they did a great job cleaning up after they finished. This is definitely a plumbing company I will use again in the future.

I don't normally write reviews, but I felt compelled to do so in order to let others know what a great company P & G is. I pride myself as someone whom takes care of most of the repairs in my home. Well, recently I stupidly made the mistake of trying to take on some simple plumbing tasks in our new home. It turned out badly, and resulted in me cleaning up a lot of water off of the floor. My wife told me that I had my chance and she was calling a plumber. She did some research and found out about P & G. They sent out a great tech named Ben, who within no time had all of my plumbing problems fixed. He even took the time to explain what he did to me and helped me get set up with their air conditioning service, as I also needed all of mine serviced. He couldn't have been more helpful and professional. Almost within a business day later they had another tech, Dylan out to service all of our AC units. He also took the time to explain everything to me about all three of my units and furnaces, and gave me advice on how I could best maintain them. Both of these gentleman clearly knew what they were doing, had a great work ethic, and made me feel comfortable by explaining the whole process. I highly recommend this company to anyone whom needs their brand of expertise.

We called P&G on the recommendation of a family member that recently used them for an HVAC repair. The technician, David, took his time to ensure that our unit was cleaned and in proper working order. He even gave us some tips and suggestions on how to better maintain our unit. He took the time to explain things in a professional manner that was easy for the layman to understand. And their prices were more than fair. I believe we have found the best service company in Middle TN.